Huakai Documents

Documents are available upon request.

Please call (808) 524-9310 for more information.

You can text Huakai Management for information regarding our services. By texting Huakai Management at 808-524-9310, you agree to receive Conversational and Customer Care messages from Huakai Management. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Scroll below to see our privacy policy and Terms of Service.

PRIVACY POLICY

Last Updated: March 17, 2026

1. Introduction Huakai Management ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect We may collect the following information:

Full name and phone number
Email address
Payment information
Property and address information

3. How We Use Your Information We use your information to:

Manage your tenancy and communicate about your unit
Process rent payments and maintenance requests
Send important notices and updates regarding your tenancy
Respond to inquiries and provide customer care

4. SMS Communications By texting Huakai Management or providing your phone number, you consent to receive Conversational and Customer Care SMS messages from us. Message & data rates may apply. Messaging frequency may vary. Reply STOP to opt-out at any time. Reply HELP for support.

5. Payment Information Payment information is processed securely. We do not store full payment details on our systems.

6. Information Sharing We do not sell or share your personal information with third parties except as necessary to manage your tenancy or as required by law.

7. Data Security We take reasonable steps to protect your personal information from unauthorized access or disclosure.

8. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us directly.

9. Contact Us Huakai Management Email: donald@huakaimgmt.com Phone: 808-524-9310

SMS Terms of Service

Huakai Management (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including through our website at huakaimanagement.com and via SMS text messaging.

We may collect the following types of information:

• Contact Information — name, phone number, email address, and mailing address
• Property & Account Information — unit number, lease or ownership details, account history
• Communications — records of messages, inquiries, maintenance requests, and correspondence

We use the information we collect to:

• Respond to inquiries and service requests
• Send account notifications, updates, and reminders
• Process maintenance requests and follow up on open items
• Communicate office availability and scheduling
• Improve our services and website experience
• Comply with legal and regulatory obligations

By providing your phone number and opting into SMS communications, you agree to receive text messages from Huakai Management. These messages may include:

• Responses to inquiries and general correspondence
• Appointment confirmations and reminders
• Account and maintenance notifications
• Office availability and callback updates

Messaging frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

To opt out at any time, reply STOP to any message. You will receive one final confirmation and will not receive further messages.

For help, reply HELP or visit huakaimanagement.com.

We do not sell, rent, share, or disclose your phone number or SMS opt-in information to third parties or affiliates for marketing purposes.

We do not sell your personal information. We may share information only in the following limited circumstances:

• With service providers who assist in operating our business (e.g., property management software, communication platforms)
• As required by law, court order, or government authority
• To protect the rights, safety, or property of Huakai Management or others

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Opt out of SMS communications at any time by replying STOP
• Contact us with any privacy-related questions or concerns

If you have questions about Terms of Services or how your information is used, please contact us.